Frequently asked questions.

Why should I use telehealth?

Telehealth offers a convenient and accessible way to receive healthcare from the comfort of your home. It saves time by reducing travel and wait times, while providing a range of medical services for various health concerns. Additionally, it can be more cost-effective and minimizes the risk of exposure to infections. Overall, telehealth enhances the healthcare experience by making it more flexible, efficient, and comfortable.

Can I use my insurance to pay for telehealth services provided by Planahead Solutions?

Planahead Solutions does not accept insurance at this time, instead you will pay a flat fee for our services payable via debit/credit card on our website payment portal.

How long does a telehealth visit take?

It can take anywhere from 15-30 minutes, depending on the case.

What are some urgent care needs that can be evaluated with telehealth?

Some may include some of the following cases.

  • Pink eye (conjunctivitis)

  • Skin rashes and conditions

  • Upper respiratory infections

  • Urinary tract infections

  • Fevers and colds

  • Pain management

  • Covid

  • Influenza A and B

  • Gastroenteritis

  • Strep throat

  • Nausea/vomiting

  • Diarrhea

  • Headaches/Migraines

  • Additional services as applicable